FAQ

How do I add funds to my balance? Account → “Add Funds” → network and amount → transfer to the address listed on your invoice. Minimum $1. Funds are typically credited within a few minutes after confirmation by the network.

Can I withdraw money from my balance? No, the balance is for purchases only.

How soon will I receive my order? Immediately after payment: “My Purchases” → order → “View Details” or “Download .txt.”

What format are the accounts in? One line per account: username:password:2FA_secret:cookie. The format for a specific product is listed on its page.

How do I get the 2FA code? “2FA Generator” in the top menu → enter the secret from the line → code with a timer. It’s generated in the browser; the secret isn’t sent anywhere.

Are there volume discounts? Yes, automatically.

The account isn’t working. Within one hour of receipt: order → “Contact Support About This Order.” We’ll check it and refund the cost of any non-working lines to your balance.

It’s been more than an hour. Send us a message—we’ll look into it, but we can’t guarantee a resolution.

How do I link Telegram and set up notifications? Account → “Notifications.” There you’ll find “Link Telegram”—a bot will open; click Start.

How do I enable 2FA on the website? Account → “Security.” Save your backup codes.